Xindongli is a comprehensive service provider for power equipment, owning official authorization qualifications of multiple brands, and has established a full chain after-sales maintenance system covering equipment installation, debugging, daily preventive maintenance, emergency fault repair, and overhaul and transformation. It provides reliable power guarantee for key industries such as energy, mining, ports, hospitals, and data centers.

One, the whole-life maintenance system

Establish a standardized whole-life service process covering the entire process from delivery to retirement of the equipment:

The delivery phase: technical team visits the site for on-site survey, provides customized installation plan, completes equipment installation, debugging and trial operation, provides technical guidance throughout the process, and avoids potential operation hazards in the later stage

The operation phase provides regular inspections, oil changes, system diagnostics, fault troubleshooting, and other preventive maintenance services. After each service, a detailed maintenance report is issued along with synchronized optimization suggestions, effectively extending the service life of the equipment

Long-term cooperation: Customized maintenance plans for large enterprise customers, adapting to continuous production needs, and realizing controllable operation costs of equipment

2. 24-hour emergency repair service

Open a national 24-hour service hotline (18222826150), establish a fault priority handling mechanism:

After receiving the customer's repair report, complete the technical assessment and dispatch within 2 hours

Reach the site within 24 hours in the surrounding area, and arrive within 48 hours in remote areas

For key scenarios such as oil fields, mines, hospitals, etc., open a green emergency repair channel to minimize customer downtime losses as much as possible

3. Direct supply of original factory parts guaranteed

Relying on the production capacity of our own factory and the authorization resources of multiple brands, establish a large original factory parts warehouse, reserve a full range of accessories covering engines, generators, high-pressure pumps, transmissions, turbochargers, intelligent control modules, and other categories:

100% Use genuine original parts, refuse to use counterfeit parts to pass off as good

Achieve transparency of parts cost and rapid delivery to meet the urgent parts needs of equipment maintenance and repair

Provide professional component selection guidance, solve the problems of difficult customer component procurement, long cycle, and poor adaptability

4. Professional technical team and hardware support

A team of experienced certified maintenance technicians, core engineers have all received original factory professional training, and have rich on-site maintenance and fault diagnosis experience

Equipped with professional maintenance tools and testing equipment, capable of accurately detecting and repairing all types of power equipment

Our independent R&D team can provide equipment modification and technology upgrade services for special working conditions